Data Protection and Privacy Statement

We will collect certain basic information about you when you visit our website. We understand the importance of keeping that information secure and letting you know what we intend to do with that information.

This privacy statement may be amended to reflect changes in our business, website or to data protection regulations. We therefore ask you to revisit this privacy statement on a regular basis to ensure that you are familiar with its terms.

This privacy statement only applies to the Blue Cedar Homes website and Blue Cedar Homes. If you follow a link out of the site or leave the site in some other way, this statement will no longer apply.

Who We Are

We are Blue Cedar Homes Limited, a private limited company incorporated in England. Our company number is 6444180 and our registered office is Eagle House, 1 Babbage Way, Exeter Science Park, Exeter, Devon EX5 2FN. In these terms, we refer to ourselves as ‘we’, ‘us’, ‘our’, ‘Blue Cedar Homes’ and ‘BCH’. The user of the website is referred to as ‘you’ and ‘your’.

If you have any queries about the information we hold on you, please contact our office and ask to speak to our Data Protection Compliance Officer who you can also write to and email at the address above.

We are registered as a data controller with registration number ZA258790.

The Information We Collect

We collect information from you when you:

1. Use our website in the form of traffic data
2. Complete our online forms by means of persistent cookies
3. By personal contact from us and information you supply to us.

Please see our cookie policy for further details of cookies used on this website.

Online Forms

We collect the information that you give us when you register your interest in a site. We require only the information to provide a service to you, such as your name, telephone number, postal address and email address. Where we would like more information to help us improve our services it will be clear that your response is voluntary and you are free not to provide us with more information if you prefer not to do so.

What Do We Do With Your Information

We use your information to provide you with the website and to contact you to provide further information about our homes and schemes available. We may also contact you for market research purposes and to help improve our products and customer service.

You may ask us to remove you from our email alert list at any time by writing to our Data Protection Officer at the address above. We will also offer you the option of correcting your details and being removed from future email alerts when we send you an email alert. You can also ask to stop receiving emails by unsubscribing from the links contained within our emails.

When We Share Your Information

We may disclose your information to third parties in certain circumstances but we will not sell, rent or trade any personal information. We may share your information with another organisation that buys our company or our assets or with another organisation from which we acquire a company or business.

We may share your information with our funders or potential funders such as our bank and with our professional advisors who have reasonable need to see it.

We may share your information with any group or companies of ours that may provide you with information about homes and schemes available from them.

Where relevant, we may give third party providers who supply services to us or process information on our behalf, access to your information. For example, our Emergency Service Provider, Aftercare or Contractors and Mechanical Services Engineers. We will always take steps to confirm that their security measures are adequate to protect your information.

We may also pass your basic information (name and address) to Utility Providers and other Service Providers, such as Council Tax, Electricity, Gas etc. This is in the event that you buy a property from us.

We may also disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatening legal proceedings, or if otherwise required to do so by law.

How We Keep it Secure

Only authorised personnel and contractors have access to your information.

We will keep your information secure by taking appropriate, technical and operational measures against its unauthorised or unlawful processing and against its accidental loss and destruction or damage.

Transfers outside Europe

Data protection legislation is harmonised throughout the European economic area which comprises EU member states, Norway, Iceland, and Lichtenstein. Countries outside the EEA do not generally have the same level of protection for personal information as those within the EEA. If you are from outside the EEA, we will transfer that information to your home country and territory for the purpose that is set out in how we use your information above. If you provide us with your information, we will assume you agree to this transfer unless you have purchased a property from us using a new buy scheme, in which case your data may be transferred elsewhere or to another country.

If you are from the EEA we will not transfer any personal information we collect from you outside the EEA.

Finding out More

If you have any questions about our privacy statement or the information we hold about you, please contact our Data Protection and Compliance Officer at the address above.

You have a legal right to see a copy of the information we hold about you on payment of a fee which is currently £15.00. Further information about data protection issues, including the online register of data controllers can be found at the information commissioner’s website.